Why have an online forum?
We are interested in hearing your views and ideas on the potential Rowville Rail Line. As part of broader consultation activities, we are interested in starting a conversation between members of the community.
With the ability to propose, comment and vote on views, this forum is a useful way to have that conversation.
Why do I only get 20 votes?
As the study team are trying to filter lots of feedback we want your help to prioritise submitted input. Limiting the votes to only 20 votes per person is one way to do that.
Even though many of the ideas on the forum will be good ones, we would like to understand the level of support (or not) that comments receive.
What happens if I run out of votes?
You can adjust the way you voted at any time. When you are signed into the forum, you will see the comments that you’ve voted for on the right hand side of the page. Clicking on the votes button will connect you to a box that will enable you to change how you voted.
I’m getting too many emails, how do I change my settings?
You can modify your email notification settings when you are logged into the forum by clicking the “settings” link found under your username on the right side of screen. Typically, emails are sent out whenever there is activity on an idea you submitted, commented on or voted for.
Do I need to have a social network account to participate?
No, you do not need to be a member of a social networking site in order to participate. All you need is a UserVoice account to submit ideas or to comment. To get an account, all you need is an email address.
Facebook also has a your voice forum are they different?
No, they are exactly the same forum. The Rowville Rail Study Facebook page and our site are fully integrated. Any comment or vote on Facebook will appear on our site forum and vice versa.
I cannot submit feedback or an idea?
You can only submit feedback or an idea if you are signed in, so check to see if you are logged into the system before submitting.
After putting in an idea, the system suggests other ideas that may be similar. Under the idea box it will say “Vote for one of these?” or “Create a new idea” (in a box). If you do see a similar idea, please vote and comment on that one instead of creating a new idea so we can keep conversation in the same place. If your idea is not listed, find the “create a new idea” button underneath the suggestion box.
You must use at least one vote to submit a new feedback idea, if you are having trouble adding an idea, check and make sure you have a vote left. If you don’t have any votes left you can free one up through reallocation. When you are signed in, the ideas you have voted on – and the number of votes you gave to each idea – are displayed on the right hand side of the page. You can reallocate the number of votes by clicking on the vote and changing the number.
Why has my feedback or idea been moved?
The study team has the ability to merge ideas or feedback. If two or more threads on the same topic are occurring we may merge the ideas so that both threads interact and see all the comments. This is to expand the conversation and discussion.
My idea was moved to the off-topic category?
Occasionally comments or ideas may be made that are off topic. To keep the conversations focussed on the study scope we will move this feedback to an ‘off-topic’ thread. We do not wish to ‘stifle’ any discussion so rather than deleting the idea we will move it.
This will both keep the feedback on the Rowville Rail Study focussed and allow people who want to (for example) discuss Lady Gaga’s new outfit to do so.
My comment was deleted and/or I was blocked why?
Please read the forum Guidelines. The only time a comment will be deleted is if you are in breach of the guidelines. While we support free speech we also have a responsibility to ensure the forum is welcoming and a ‘safe’ environment free of discrimination or abuse. Repeat offences may result in other sanctions.
We are confident deletions will very rarely occur, if ever. Please help us make this a welcoming and respectful forum for discussion.
I do not have enough space to write all my thoughts?
Comments and feedback have a limited amount of space to focus discussion. If you need more space for your feedback we encourage you to email or contact us directly.
Are there any other methods of providing feedback and input to the study team?
Yes, visit our website for all the details. You can contact us through all the normal methods.
We are running three community workshops in July to solicit input and you can comment on our blog posts.
